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Privacy Policy

This Privacy Policy describes how Melba Moore Fine Linen LLC ("Company", "we", "us", or "our") collects, uses, and discloses your information in connection with the provision of our digital marketing services. Your privacy and the security of your data are of utmost importance to us.

1. Data Collection

We collect information that you provide directly to us when you inquire about or engage our services. This includes:

  • Contact Information: Your name, email address, phone number, and company name.
  • Client Data: To perform our services, we may require access to your business's confidential data, including but not limited to website analytics, ad account data, customer relationship management (CRM) data, social media account credentials, and other proprietary marketing information.
  • Usage Data: We may collect non-personal information about how you interact with our website to improve our services.

2. Use of Information

Your data is used exclusively for the following purposes:

  • To deliver, maintain, and improve our digital marketing services.
  • To manage our client relationship, including communications, reporting, and invoicing.
  • To comply with legal obligations and enforce our terms of service.

3. Data Security and Confidentiality

We implement robust technical and organizational security measures to protect your data against unauthorized access, disclosure, alteration, or destruction. Key measures include:

  • Access Control: Access to client campaign data and analytics is strictly limited to authorized personnel at Melba Moore Fine Linen LLC who are directly involved in managing your account.
  • Confidentiality Agreements: All our employees and contractors are bound by strict confidentiality agreements regarding client data.
  • Secure Storage: We utilize secure, encrypted cloud services for data storage and management.

We treat all client campaign data as highly confidential. We will never share, sell, or use your proprietary data for any purpose other than fulfilling our contractual service obligations to you, unless required by law.

4. Data Retention

We retain your personal and campaign data only for as long as necessary to provide our services to you and for a reasonable period thereafter for archival, accounting, and legal purposes. Upon termination of our services, you may request the secure deletion of your data from our active systems.

5. Third-Party Platforms

In the course of providing our services, we utilize third-party platforms such as Google Ads, Meta Business Suite, and analytics tools. Data processed by these platforms is subject to their respective privacy policies. We are not responsible for the data practices of these third parties.

6. Your Rights

You have the right to access, correct, or request the deletion of your personal information that we hold. To make such a request, please contact us through the official channels provided by Melba Moore Fine Linen LLC.

7. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any significant changes. Your continued use of our services after such changes constitutes your acceptance of the new policy.

8. Contact Information

If you have questions about this policy, please contact Melba Moore Fine Linen LLC.